Domain registration and transfer
Registration in the company's name, transfer eligibility, DNS records and renewal schedule. You pay the registrar directly.
Account-transfer guide in Turkish →SUPPORT TO FIT YOUR NEEDS
Keep managing your accounts
with the help you choose.
You may manage accounts yourself or ask our team for support through a defined package.
Proposed packages · Prices and scopes remain subject to review.
MONITORING AND COORDINATION
Basic Support
Basic infrastructure monitoring and technical coordination.
TRY 750 / month
- Renewal tracking and reminders
- Technical communication with Turhost
- Review of DNS, SSL and access problems
- One manual system backup every six months
REGULAR TECHNICAL SUPPORT
Web Care
Email support and regular website checks.
TRY 1,500 / month
- Basic Support services
- Email account setup support through AnyDesk
- Availability monitoring and monthly checks
- One manual system backup every three months
MAINTENANCE AND MANAGEMENT
Managed Web
Defined maintenance and closer technical monitoring.
From TRY 3,000 / month
- Web Care services
- Compatible standard updates
- Restore support and monthly reporting
- One manual system backup every month
Prices are proposed starting fees excluding VAT. Each package covers one website and its associated domain; provider charges are separate. The Managed Web scope is confirmed after the system is reviewed. Custom software, server or cloud management, and extensive compatibility work are quoted separately.
What does each package include?
Higher packages increase backup frequency; the lower package's separate backup schedule does not continue alongside it.
| Service | Basic Support | Web Care | Managed Web |
|---|---|---|---|
| Domain and hosting renewal tracking | Included | Included | Included |
| Technical communication with Turhost | Included | Included | Included |
| Review of DNS, SSL and hosting access issues | Included | Included | Included |
| Review of hosting email issues | Separate request | Included | Included |
| Email account setup through AnyDesk | Separate request | Included | Included |
| Website availability monitoring | — | Included | Included |
| Site health and basic security check | — | Monthly | Monthly |
| Basic performance check | — | Monthly | Monthly |
| Check of provider backup status | — | Monthly | Monthly |
| Manual backup of site files and database | Every six months | Every three months | Monthly |
| Compatible standard CMS and plugin updates | Separate quote | Separate quote | Within agreed maintenance |
| Restore support from an existing backup | Separate quote | Separate quote | Included |
| Priority support scheduling | — | — | Included |
| Technical status summary | — | Check findings | Monthly report |
What do the checks cover?
Monthly health checks cover the homepage, critical pages agreed together, and the contact form if present. Basic security checks review HTTPS, visible certificate warnings and update notices in supported systems. Basic performance checks assess loading of selected pages. We share findings and any further work needed.
What does email support cover?
We investigate sending and receiving issues for hosting email. When needed, with an appointment and your approval, we can connect through AnyDesk to set up an existing account in a supported application. Bulk device setup, device or Outlook repair, recovery of old archives, and Microsoft 365 or Google Workspace work are reviewed separately.
A manual backup is different from a backup check.
A manual backup copies website files and the database at the stated interval. A backup check reviews the status of the provider's backup system. Periodic copies do not replace daily backups. Mailboxes and device archives are outside the manual website backup.
Storage location, number of copies and retention period are agreed at the start. A restore test and a real incident restore are separate tasks; regular restore testing is not automatically included.
You can see the result of the monitoring.
We track renewal dates, remind you and check renewal status. You pay from your own provider account. If monitoring detects an access issue, we investigate, contact the relevant provider and share next steps. Additional development or repair is scoped and priced before it starts.
Support is scheduled during weekday business hours. Priority scheduling does not mean 24/7 response or a guaranteed resolution time.